To aid you with anything you might need assistance with this page includes a variety of frequently asked questions.
If your question isn’t answered here please contact us.
The time frame of order delivery is divided into two parts:
- Handling time: 1-2 business days [ Monday to Friday]
- Transit time: 2-3 business days [Monday to Friday]
- Order cutoff time: 5:00 PM UK time
You can contact us using the contact form on our contact page or by using one of the following methods:
Address: 9 Brading Way, Purley on Thames, Reading, Berkshire, RG8 8BS, United Kingdom
Phone: +44730 049 4155
Email: sales@burleygardens.co.uk
We typically respond to contact form and email enquiries within three business days
You can make purchases on our website using a debit or credit card issued by American Express, Mastercard or Visa.
You are also welcome to use Google Pay.
Yes! All of the products on our website come with Free Shipping.
Yes we do accept exchanges. They follow the same conditions as returns.
In order to ask for an exchange, please mention that you would like your item to be exchanged with another item when preparing your return with our support.
No, we do not offer international Shipping.
We offer a 30-day return policy. Please refer to our Return Policy for more information.